Quality Insights Manager
1 day ago
About Us
Toluna is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients' work and enable them to deliver greater business impact.
Introduction
As Toluna enters its next phase of exciting growth we are looking for a Quality Insights Manager. Your role will be to guide the Quality Team's and wider business' decision-making on quality-related topics through data-driven insights.
Responsibilities
You translate the insights needs of the business into the required data and make it available by:
- Mapping out and maintaining access to relevant, high-quality, up-to-date data by collaborating with the applicable colleagues in the database team.
- Making data accessible to other teams in a digestible format via PowerBI and ensure the reports are optimised for their needs.
- Running deep dive analysis into the data to answer specific business questions.
- Supported by a Quality Analyst, you also monitor quality KPIs and work together with other teams should KPIs move unexpectedly.
- Budget management: no
- Direct reports: 1
Required Skillset
- Degree-educated in a field that covers data analytics or alternatively significant work experience showcasing hands-on exposure to these topics (nice to have/not mandatory).
- At least 5 years of data analytics experience.
- Advanced knowledge of (my)SQL & advanced knowledge of Power BI.
- Basic understanding of market research processes and best practice.
- Knowledge of Oracle and/or Postgres and/or Python and/or SPSS are a plus.
- Showcasing stakeholder management among non-technical / non-data audiences is a plus.
- Fluency in written and spoken English, additional languages a are a plus.
Work in line with the Toluna Employee Values
A
cting with Ownership: Demonstrating individual accountability
B
ringing a Forward Mindset: Being action-oriented, bold & entrepreneurial
C
ollaborating with Curiosity: Exhibiting teamwork through togethernes
D
iscussing openly, committing jointly: Sharing your views openly
E
mbracing Empathy: Being egoless & caring
What we offer
At Toluna, we're all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you're passionate about making an impact, we'd love to have you on board.
Other benefits:
- Professional & personal growth: Training opportunities and career development plan.
- Financial package: Competitive salary, performance bonus.
- Health: Private medical insurance.
- Work-life balance: Working from home policy.
Join our global team. We welcome big thinking and reward great work.
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