Account Manager Interconnect Voice

2 weeks ago

Bucharest, Bucureşti, Romania VOCALIX LTD Full time €30,000 - €60,000 per year

Company Description

Established in 2013 with offices in Tel-Aviv, Israel and Bucharest, Romania, The Vocalix Group has become a leader in niche Value Added Services for the international VoIP market. The company offers advanced routing algorithms, IPRN, Click-2-Call, and unique Call Center solutions. Vocalix has positioned itself as a trusted partner for leading telco partners worldwide.

Role Description

This is a full-time remote role for an Account Manager Interconnect Voice. The Account Manager will be responsible for managing and nurturing relationships with interconnect voice partners, developing strategies to grow the interconnect business, handling day-to-day communication, and ensuring client satisfaction. Additionally, the role includes monitoring and analyzing traffic and performance metrics, resolving any interconnection issues, and reporting on key performance indicators.

Qualifications

  • Experience in managing interconnect voice partnerships and client relationships
  • Strong communication, negotiation, and problem-solving skills
  • Proficiency in monitoring and analyzing traffic and performance metrics
  • Ability to develop and implement strategies to grow interconnect business
  • Experience with VoIP technology and solutions is a plus
  • Ability to work independently and remotely
  • Bachelor's degree in Business, Communications, or related field

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