Content Moderator with Bulgarian

Offer

We're looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.

Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.

Responsibilities

• Provide resolution to maintain standards of quality;
• Review content and provide resolution based on prescribed guidelines;
• Recognize trends and patterns and raise issues timely;
• Provide insights to help improve the support to the users;
• Maintain a thorough understanding of process and policies;
• Provide excellent customer service to our customers;
• This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you

Minimum Qualifications

• Any Graduate (PG an added advantage);
• Freshers are eligible;
• Fluent in Read/Write in English & Bulgarian Language.

Preferred Qualifications

• Effective probing skills and analyzing / understanding skills;
• Problem solving skills with customer centric approach;
• Must be able to work on a flexible schedule (including weekend shift work).

What can we offer?

• Attractive salary;
• Stable job offers - employment contract;
• Work in a multicultural environment;
• Various trainings (initiating, soft skills);
• Possibility of development;
• Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).

Experienţă
0-1 ani experiență // 0-1 years experience

Aptitudini

• adaptability
• agile methodology
• attention to detail

Calificări

• 'no qualifications needed

Nivel de studii
high school (grades 9-12)