Storage and Backup Engineer

Who we are

This initiative, led by a prominent European-level organization, focuses on creating a more efficient, modern, and secure environment and procedures. By joining this project, you will have the chance to work on critical topics such as digitalizing processes, streamlining procedures to facilitate trade and reduce costs.

This meaningful project not only allows you to contribute to a key area of European cooperation but also offers diverse professional growth opportunities, a collaborative work environment, exposure to cutting-edge technologies, and the chance to experience diversity in your daily professional life.

What you'll be doing

• Ensuring IT infrastructure and systems remain operational by proactively identifying, investigating, and resolving incidents and problems.
• Managing incidents to resolution, ensuring zero missed SLAs and achieving client satisfaction by building and supporting technology solutions.
• Investigating technical support issues, identifying root causes to prevent recurrence.
• Handling incident, problem, event, and request management, including identifying issues, developing workaround plans, and implementing resolutions within SLAs.
• Managing and optimizing storage and backup infrastructure operations, including monitoring, reporting, and implementing changes or service requests.
• Documenting technical processes and providing on-call support.
• Participating in and leading technical projects, including DR/BCP testing, change management, and service improvement initiatives.
• Monitoring and reporting on server environments and SLAs, handling priority management, and escalating issues as needed.
• Ensuring integration with other organizational teams and evolving service delivery methods and tools.
• Utilizing automation tools for administration and monitoring of storage and backup systems.
• Managing block and NAS storage and integrating systems with databases, networks, backups, and virtual environments.
• Configuring, maintaining, and administering SAN/NAS-based storage environments.
• Performing security hardening, patches, updates, and system performance troubleshooting.
• Managing Brocade Fibre Channel Directors/Switches and handling access/user administration.
• Overseeing daily backup activities, troubleshooting failures, and automating repetitive tasks.
• Monitoring and optimizing I/O performance, making architecture recommendations, and creating technical documentation.
• Implementing security policies, performing vulnerability assessments, and ensuring compliance with industry standards.
• Managing security tools, monitoring systems, and handling escalations.
• Managing hybrid cloud environments (AWS/Azure), implementing cloud security measures, optimizing resources, and monitoring usage and costs.

What you'll bring along

• Bachelor's degree or equivalent level through experience and professional training
• Minimum of 10 years of experience in a Windows Server mid to big size infrastructure
• Expertise in large-scale Storage Area Network (SAN) systems, including design, build, and operation (e.g., Dell/EMC, NetApp, HDS).
• Hands-on experience with storage, backup, and recovery for databases such as Microsoft SQL, MySQL, PostgreSQL, Oracle RAC, and MongoDB, as well as platforms like VMware and Terraform.
• Proven experience managing large-scale storage, backup, and recovery across on-premises, co-location, and cloud environments.
• Proficiency in operating and migrating SAN and Network Attached Storage (NAS) systems.
• Extensive knowledge of backup tools and administration (e.g., VEEAM, Veritas NetBackup, OKM, Commvault, Rubrik).
• Expertise in fiber channel switches (Cisco/Brocade), NFS, block storage, VLAN configuration, and network switches.
• Strong knowledge of Windows and Linux server platforms, backup & storage technologies, and cyber resiliency principles.
• Familiarity with cloud platforms and automation tools like Ansible, with scripting skills for configuration management.
• Ability to quickly learn new technologies through self-study.
• Strong communication skills, structured thinking, and process-oriented approach with attention to detail.
• Proven ability to work independently, manage time effectively, and thrive under pressure while meeting tight deadlines.
• Service-oriented mindset with excellent organizational and problem-solving skills.
• Excellent command of both spoken and written English