IT Assistant

2 weeks ago

Romania George Dimov CPA Full time 42,000 per year

Job Overview

We are looking for a reliable and proactive IT Assistant / IT Operations Specialist to support our internal technical systems, ensure smooth day-to-day IT operations, and assist with platforms such as , Salesforce, Google Workspace, and our internal tools.

This role is ideal for someone who is highly organized, technically strong, and enjoys solving a wide range of IT challenges across software, hardware, cloud platforms, and workflow tools.

Duties :

General IT Support

  • Provide day-to-day technical assistance for staff (Windows & macOS).
  • Set up new employees: accounts, permissions, devices, MFA.
  • Monitor and maintain internal IT equipment and asset inventory.

Google Workspace & Systems Administration

  • Manage Google Workspace (Gmail, Drive, Admin Console, Groups).
  • Maintain access controls, password policies, and user lifecycle management.
  • Assist with email security (SPF, DKIM, DMARC) and inbox troubleshooting.

CRM & Software Support

  • Assist with Salesforce user setup, permissions, and basic configuration.
  • Support boards: structure, automations, cleanup, user permissions.
  • Help set up and maintain tools such as:
  • Mailchimp
  • CallRail, Dialpad, Grasshopper
  • Slack, Zoom, and internal business apps

Automation & Workflow Support

  • Assist with automations using Zapier, , or similar no-code tools.
  • Help map workflows between CRM, marketing tools, and internal systems.
  • Maintain documentation for automations and integrations.

Website & Hosting Assistance (Light Technical Tasks)

  • Assist with DNS updates and domain management (GoDaddy, Cloudflare).
  • Monitor hosting status (AWS, DigitalOcean, etc.).
  • Handle SSL installation/renewals with guidance.
  • Help coordinate tasks with developers (no coding required).

Analytics & Tracking Setup

  • Assist with Google Tag Manager setup and tag deployment.
  • Ensure GA4 tracking is working properly on websites.
  • Help coordinate tracking for:
  • Google Ads
  • Meta Pixel
  • CallRail
  • UTM tracking
  • Conversion events

Skills

  • 2–4 years of experience in IT support, technical operations, or systems administration.
  • Strong understanding of Google Workspace, device management, and network troubleshooting.
  • Experience with workflow tools , Zapier, , Salesforce basics).
  • Comfortable with DNS, basic cloud hosting concepts, and SSL certificates.
  • Familiar with GA4, Tag Manager, and marketing integrations (nice to have).
  • Ability to learn quickly and work independently.
  • Strong English communication skills.

What We Offer

  • 100% Remote Work
  • Flexible Hours
  • Supportive and fast-paced team culture
  • Opportunities to grow into DevOps, system administration, or CRM automation
  • Stable long-term role with competitive compensation

Job Types: Full-time, Contract

Pay: From 3,500.00RON per month

Work Location: Remote