Customer Support Agent aEUR" English and Portuguese

4 days ago

Bucharest, Bucureşti, Romania Computer Generated Solutions, Inc. Full time 15,000 - 25,000 per year
  • Advanced English and Portuguese (spoken and written)
  • Fast and accurate typing skills, especially during live client calls
  • Excellent communication and multitasking abilities
  • Prior experience in customer service or call center roles is a plus
  • Attention to detail, professionalism, and problem-solving mindset
  • Flexible schedule availability (if applicable - Responding promptly to customer inquiries.
  • Handle inbound/outbound calls with clients in English and Portuguese
  • Accurately document client information and case details in real time
  • Maintain a professional and empathetic tone during calls
  • Follow internal procedures and quality standards
  • Understand the customer's needs and assist with general inquiries, product support and troubleshooting via phone/e-mail .

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