Sr. Network Support Engineer

22 hours ago

RemoteRomania, Romania STC Full time

Sr. Network Support Engineer / Associate Network Architect (Remote*)

Location: Romania

*Willing to work on Weekends, Standard Shift 9 a.m to 5 p.m including Sat and Sun, 5 days in week

We are recruiting for a global technology and IT services company that offers a diverse range of digital solutions and consulting services to clients across various industries. Operating in over 90 countries, it's focusing on technologies such as artificial intelligence, data analytics, cybersecurity, Internet of Things (IoT), cloud services, and more. 

The available position is for #Sr. Network Support Engineer & Associate Network Architect  .

Job Description

  • Good hands-on experience in Installing, Configuring & troubleshooting - Cisco Router & Switches, Cisco SDWAN, Cisco ACI, Cisco ASA Firewalls, Cisco ISE, F5 Load Balancers, Cradle Points, Cisco Wireless Controller and Access Points.
  •  Ensuring the best of service framework design and solution implementation for networking and load balancing platform for the organization.

Requirements

  •  Should have knowledge of Infoblox, SDWAN, Riverbed (monitoring tool), Wireless (virtual c9800 CL).
  •  Must have good understanding and hands on experience of Routing and Switching platforms.
  •  Understand and configure application delivery on F5 load balancers with VIP Creation includes pools, rules, certs, etc.
  •  Assist in troubleshooting issues related to site-to-site VPNs or remote user VPNs
  •  Modify firewall rules, VPN configurations, and other security policies under supervision Address issues like access control lists (ACLs), NAT, and IPsec VPN troubleshooting.
  •  Should know how to upgrade Cisco ASA.
  •  Manage and provide support for remote End Users on Cisco VPN & ASA.
  •  Should have hands-on experience on Access point configurations and management.
  •  Should have knowledge on WLC troubleshooting and upgrades.
  •  Perform tasks related to VLAN creation and management, including troubleshooting inter-VLAN routing.
  •  Support IP address management tasks (e.g., DHCP reservations, IP subnetting)
  •  Troubleshoot Wide Area Network (WAN) issues, including MPLS, VPNs, and SD-WAN, and assist with identifying performance bottlenecks.
  •  Identify performance issues by optimizing routes, bandwidth allocation, and applying QoS policies.
  •  Diagnosing & help in troubleshooting complex issues like slow network performance, intermittent connectivity, or misconfigured devices.
  •  Perform root cause analysis on recurring issues and assist in identifying long-term fixes, ensuring issues don't recur.
  •  Work with vendors like Cisco to troubleshoot issues and further escalating as needed.
  •  Implementing temporary solutions to known issues as per change requests (e.g. changing route paths, adjusting bandwidth limits).
  •  Should have experience on any of ticketing and monitoring tools.
  •  Responsible for producing RCA for the high severity issues.
  •  Can produce High Level & Low-Level Implementation Documents.
  •  Establish and maintain good working and technical relationships with Clients

Relevant experience of 8+ years is needed.

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