Telemarketing Specialist

Responsibilities:

• You will contact potential customers to schedule meetings for the Field Sales Team;
• You will need to inform them about the company's products & services;
• You will need to have a professional discussion with a decision point in the company;
• You will enter and update customer information in the database;
• You will need to include the meeting in Outlook calendar for both colleague and potential client;
• You will carry out the activity according to the company's internal policies;
• You will keep records of calls and note useful information;
• You will need to offer support to the Field Sales Team regarding the administrative tasks;
• Learn details about our products;
• Meet company expectations for excellent customer service;
• Address any questions or issues customers may have.

Qualifications:

• Achieving monthly target that consists of 60 scheduled meetings (face to face and Teams meetings) and contacting 30 companies each day;
• Commit to departmental and individual KPI/goals that may vary.

Who are we looking for?

• Proven track record of successfully meeting sales quota preferably over the phone;
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems;
• Ability to learn about products and services and describe/explain them to prospects;
• Excellent communication and interpersonal skills;
• Cool-tempered and able to handle rejection;
• Good negotiation skills with the ability to resolve issues and address complaints;
• Excellent knowledge of English;
• Typically 2 years of experience, preferably in Telesales field /
• Completed university degree;

Additional Information:

• Learning and development opportunities through internal/external courses and trainings;
• The opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field;
• Opportunity to acquire knowledge in the field of business information services, trade credit insurance and finance;
• Regular and interesting team building activities.
• Vendors discount programs (Therme, WorldClass, Bookster, Lensa, etc);
• Fruit day in the office;
• Other benefits (lunch tickets, gift tickets for Christmas and Easter, vacation tickets);
• Hybrid way of work;
• Flexibility of the working program in the desired interval in the morning