IT Administrator

At Ayvens, progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Areas Of Responsibilities

• IT First level support (software + hardware) + escalations to external support partners
• AD User administration and maintenance of coherent access rules
• New user setup and induction
• Prepare IT work instructions and procedures
• IT inventory administration and supplier relationship (orders, warranties)
• Asist with implementation, maintenance, changing and testing new applications or services
• Act as Information Security Administrator with the following responsibilities: implement, administer and monitor security measures in order to prevent information loss or leakage; report and document security breaches; prevent unauthorized access to data and resources
• Set up and maintain the local ICT infrastructure (servers, laptops, work stations, network devices)
• Offer user support for all IT applications within AYSC.
• Investigating problems and other requests for support and determines the proper immediate actions to take. If second level support required escalate requests to appropriate team/person.
• Monitoring progress of requests for support and ensure users and other interested parties are kept informed.
• Analyze, resolve and document the support tickets assigned which require interaction with business users.
• Keep permanent communication and interaction with all members of IT team and also with the business users.
• Take part of implementation, maintenance, changing and testing the applications within LPSC Work closely with other entities ICT departments and also with LPDI/SG IT / HCL in order to fulfil business needs
• Act as Information Security Administrator with the following responsibilities: Implementation, maintenance and administration of security measures taken, to prevent valuable information stored on computers and transmitted through networks against not permitted activities;
• Monitoring, analyzing, documenting and resolving security breaches and vulnerability issues in a timely and accurate fashion;
• Checking server, antivirus and firewall logs; Conducting user activity audits where required;
• Administration of security controls by processing access requests;
• Providing support regarding information security access problems;
• Establishing and maintaining correct access rules defining who has access to which data sets under what circumstances;
• Preventing unauthorized access to data and resources on the network;
• Documenting detection intrusions and providing relevant information to internal and external security personnel;
• Performing general network administration, user support and other network functions as assigned;
• Reporting security incidents to the RISO and GISO;
• Translating security policy into requirements;
• Agreeing security procedures and work instructions with the relevant system and security administrators

Requirements

• Familiarity with IT Support /governance principles and processes
• Intermediate MS Office (Excel, Access) skills
• Familiarity with different IT systems and tools an advantage
• Advanced level of English
• Proactive approach
• Team collaboration

Benefits

• 25 days of annual leave;
• 1 sick day/year;
• Half a day off your birthday and 1 day off starting with the second year in the company;
• Private healthcare at Sanador;
• Monthly budget in Benefit Platform;
• Loyalty & Special occasion bonuses;
• Massage in the office;
• Opportunities and trainings for ongoing professional growth and career advancement;
• Hybrid work set-up;

Why Ayvens?
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

• ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.