Russian Speaking Junior Customer Support

8 hours ago


Bucharest, Bucureşti, Romania Cross Border Talents Full time

Job Title: Junior Customer Support – Russian Speaking
Location: Bucharest, Romania (Onsite)
Start Date: ASAP

About the Role:
We are looking for a motivated Junior Customer Support representative fluent in Russian to join our team in Bucharest. This is an excellent opportunity for candidates who are eager to start a career in customer support and deliver outstanding service to our clients.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in Russian, providing accurate information and support.

  • Assist customers with questions about products, services, and accounts.

  • Resolve customer issues promptly and escalate complex cases when necessary.

  • Maintain accurate records of customer interactions in the CRM system.

  • Collaborate with team members to meet performance targets and ensure high-quality service.

Requirements:

  • Fluency in Russian (both written and spoken) is mandatory.

  • Basic proficiency in English is a plus.

  • Strong communication and interpersonal skills.

  • Ability to work under pressure in a fast-paced environment.

  • Eagerness to learn and grow within a customer support role.

  • Availability to work onsite in Bucharest in a 24/7 schedule, 8 hours per day, 5 days per week.

What We Offer:

  • Onsite role in a supportive and collaborative work environment.

  • Opportunity to develop your career in customer support.

  • Competitive salary and benefits.

  • Immediate start – join the team ASAP.



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