Delivery Assurance Lead

About Betfair Romania Development
Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world's leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18 million customers worldwide, from our office in Cluj-Napoca. Driven by relentless innovation and commitment to excellence, we operate our own unbeatable portfolio of diverse proprietary brands such as FanDuel, PokerStars, SportsBet, Betfair, Paddy Power, or Sky Betting & Gaming.

Our Values
The values we share at Betfair Romania Development define what makes us unique as a team. They empower us by giving meaning to our contributions, and they ensure that we consistently strive for excellence in everything we do. We are looking for passionate individuals who align with our values and are committed to making a difference.

Win together | Raise the bar | Got your back | Own it | Positive impact
About Flutter UKI
Flutter UK & Ireland are the UKI region of Flutter Entertainment. They unite a dozen brands including powerhouses Paddy Power, Betfair, Tombola and Sky Betting & Gaming, bringing together hundreds of teams and thousands of colleagues, who create trusted entertainment for millions of customers every week.

Role Overview
As a Delivery Assurance Lead, you will be a key contributor to the successful execution of the tribe's product delivery roadmap. This role focuses on aligning tribe-level initiatives with strategic objectives, managing dependencies, tracking progress, and mitigating risks to ensure timely and impactful delivery. Working closely with tribe leadership and Agile Coaches, the Delivery Assurance Lead drives clarity, prioritisation, and continuous improvement within the tribe, while providing actionable insights to stakeholders and the Delivery Assurance Manager.

Key Accountabilities & Responsibilities

• Roadmap Development and Maintenance: Create, update, and maintain the tribe's product delivery roadmap, ensuring it reflects strategic priorities, dependencies, and deployment timelines. Collaborate with product & technology directors to align the roadmap with the broader product strategy.
• Prioritisation: Partner with tribe leaders to prioritise initiatives based on business value, user needs, technical feasibility, and strategic alignment.
• Stakeholder Communication: Communicate the roadmap vision, progress, and updates to stakeholders, including product and tech leadership, marketing, and commercial teams. Facilitate tribe governance forums to ensure alignment on direction and timelines.
• Dependency Management: Identify and manage high-level dependencies between squads or product components within the tribe.
• Progress Tracking: Monitor progress against the tribe roadmap, spotting delays, bottlenecks, or scope changes, and work with tribe leadership to adjust timelines or resources as needed.
• Risk Management: Proactively identify and mitigate tribe-level risks (e.g., resource constraints, technical debt, market changes, regulatory shifts), collaborating with tribe leadership and project/programme managers.
• Capacity Forecasting: Review and advise on capacity management and resource allocation to ensure squads can meet roadmap commitments.
• Reporting: Provide regular updates on roadmap execution and delivery health to tribe leadership, the Delivery Assurance Manager, and governance boards, using UKI-aligned metrics.
• Continuous Improvement: Collaborate with Agile Coaches to identify trends and opportunities for improvement across squads and the tribe. Define and track key performance metrics for delivery success (e.g., throughput, quality, timeliness), using these to drive enhancements, inform stakeholders, and guide decision-making. Monitor Jira data quality, ensuring squads provide accurate and consistent inputs.

Skills, Capabilities & Experience Required

• Proven experience in delivery coordination, project management, or a similar role within a product-focused environment.
• Strong understanding of Agile principles and delivery practices, with experience working in tribe or squad structures.
• Excellent communication skills, with the ability to engage and align diverse stakeholders.
• Analytical mindset, comfortable defining and using metrics to track performance and identify improvements.
• Proficiency with tools like Jira for roadmap tracking and data quality oversight.
• Ability to manage dependencies, mitigate risks, and adapt to changing priorities.
• Collaborative approach, with experience partnering with leadership and cross-functional teams.

Benefits

• Hybrid & remote working options
• €1,000 per year for self-development
• Company share scheme
• 25 days of annual leave per year
• 20 days per year to work abroad
• 5 personal days/year
• Flexible benefits: travel, sports, hobbies
• Extended health, dental and travel insurances
• Customized well-being programmes
• Career growth sessions
• Thousands of online courses through Udemy
• A variety of engaging office events

Disclaimer
We are an inclusive employer. By embracing diverse experiences and perspectives, we create a lasting, positive impact for our employees, customers, and the communities we're part of. You don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you, let us know, and we'll see how we can accommodate them.

We thank all applicants for their interest; however, only the candidates who best meet the job requirements will be contacted for an interview.

By submitting your application online, you agree that your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than three years, to consider you for prospective roles within the company.