Logistics Transportation and Order Fulfillment Agent

14 hours ago

Romania coverletter Full time 20,000 - 25,000 per year

Office Location: Bucharest; 2 days / week at the office

Collaboration Type: Individual Labor Contract

Duration: 6 months + 6 months with the possibility of extension

Salary: 4700 net + benefits

Tasks
  • Ensure on-time delivery to customers (end customers and intermediaries), meeting quality requirements and delivery deadlines.
  • Monitors daily delivery performance, avoiding deviations and taking action to meet conditions.
  • Provides logistics interface with warehouses, factories, consolidation warehouses and carriers within the EMEA Supply Chain. Acts as first point of escalation for all distribution channels.
  • Identifies risks that may prevent the fulfilment of customer expectations and takes action to mitigate their impact.
  • Acts as first point of escalation in incident management and complaint validation.
  • Coordinates return flows in the assigned region, ensuring achievement of indicators.
  • Coordinates with relevant departments within the company on operational escalations received from internal customers, ensuring timely and accurate information.
  • Aprroves and coordinates special deliveries.
  • Controls additional costs by investigating the reason for them and evaluates less costly alternatives.
  • Identifies operational priorities with carriers during daily/weekly conference calls.
  • Coordinates with carrier operations teams, sharing EG EMEA Logistics' point of view and gaining support for its initiatives.
Requirements
  • minimum 1 year experience in Logistics and Transport
  • fluent English
  • working skills with MS Office
  • ability to work independently with minimum supervision

SKILLS

  • customer orientation
  • analytical, planning and negotiation skills
  • very good time management
  • previous experience in a multicultural team
Benefits
  • Health subscription (Regina Maria)
  • Remote work compensation
  • 24 annual vacation days
  • Meal vouchers
  • Gym preferential subscription
  • Salarium account for instant access to salary
  • Bookster subscription

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