Project Manager

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.

You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you'll also have one charity day allocated to support a cause that matters to you.  There are plenty of other perks. Apply to find out more.

About you:
You have excellent communication, a tenacious attitude and good problem-solving skills to ensure that we are always delivering the best customer experience. You will take initiative, be proactive and own and manage tasks through to completion. You will be able to build strong and effective relationships and leverage your network to achieve the best outcome for your projects and the customer. You will be innovative, enjoy solving problems and thrive on delivering outcome oriented projects on-time and on-budget in a fast-paced and rapidly growing environment.

Day-to-day, you will:

•Be accountable for project delivery, including creation and management of the plan, budget, resource coordination and stakeholder management, with the goal of ensuring customer success. Set up and drive appropriate project governance such as Steering groups, project team meetings, RAID reviews both internally and with the customer. .

•Identify risks, issues, and actions throughout the life of the project. Ensure risks and issues are appropriately mitigated and managed through to resolution. Ensure project milestones are adhered to by all parties.

•Maintain constant high quality and consistent communication with all stakeholders and document appropriately.

•Manage any customer escalation through to their resolution, with support from appropriate internal stakeholders.

•Will be especially proficient in running projects involving teams located in multiple countries remotely. Obtain certifications on Access products and continually improve their knowledge

•Be part of a developing, supportive high performance team focused on continuous improvement.

As a well-rounded Project Manager your Skills and Experience include:

•Previous experience implementing SAAS and on-premise software solution to businesses of a variety of sizes and industry. Having worked customer facing software delivery role incorporating activities including solution design, system or data migrations, integrations, system validation and change management.

•Project Management qualifications (PRINCE2, PMP or similar) preferred but not essential

•Being able to identify opportunities for cross sell or upsell.

•Able to build relationships and influence stakeholders (both customer and internal) with the goal of delivering a successful customer outcome. Effective communication, organizational and administrative skills

•Possessing commercial awareness

•Being motivational and flexible and contribute to a positive team culture.

•Occasional travel may be required.

What are we all about? 

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. 

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us We wholeheartedly believe in equality for all and the transformative power of diversity. 

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.