Sr. Relationship Manager

Discover ING Bank

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, "do your thing". Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there's a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers' lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us

Mission

The role of
Public Sector Senior Relationship Manager
is highly visible within the organization, as it involves end-to-end relationship management with both clients and all departments involved within the bank. This role is a key driver of new business generation (client acquisition, credit granting, and profitability growth).

Your day to day

• Initiate, maintain, and develop relationships with Public Sector clients (legal entities), offering credit facilities and other banking products and services.
• Initiate, develop, and maintain profitable business relationships, offering the full range of services of the bank and/or its affiliated entities.
• Represent and promote the ING brand in the local market.
• Prepare tender documentation in line with the requirements and Romanian legislation.
• Lead negotiations with clients to initiate new business and develop existing ones. Monitor and grow the client portfolio.
• Ensure effective sales of products offered by other ING units.
• Conduct client visits and draft meeting minutes.
• Structure offers for various requested products (current accounts, deposit accounts, credit facilities, etc.) and submit them for approval to the responsible departments.
• Responsible for financial analysis and identifying risks of the financed public authorities/state owned entity (quantitative and qualitative) – prepare credit applications, perform modifications and periodic renewals, evaluate risks involved in offering credit facilities.
• Maintain close relationships with clients throughout the process.
• Offer support in developing the Public Sector business to the local Business Banking colleagues within the country.
• Collaborate with the Credit, Risk, Legal, and Compliance Departments, as well as all other bank departments, regarding credit file management and implementation of agreed credit facilities.

What you bring to the team

• University degree – specialization in economics.
• 2 years of experience in a similar Public Sector position in the banking field.
• Knowledge and skills in financial analysis; identifying business opportunities in the local market.
• Sales and negotiation skills, conflict management.
• Credit analysis and risk evaluation skills.
• Fluent English (spoken and written).
• Communication skills (verbal & written, active listening).
• Commercial mindset.
• Self-discipline, organizational and prioritization skills.
• Problem-solving & decision-making skills, customer orientation, results orientation.
• Innovation, flexibility, ambition, and energy

What we offer

• Impactful work in a fun and collaborative environment.
• Open-concept offices designed for both team work and relaxation.
• Corporate events and social gatherings.
• Hybrid way of working with flexible working schedule and short week options.
• Monthly budget on Benefit platform.
• Extra annual leave days depending on the total length of working experience.
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications.
• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments.
• Context to make an impact through Sustainability and Corporate Social Responsibility projects.

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