Infra Engineer

What awaits you 

• Provide operational support, track update and resolve all assigned tasks in JIra, ensuring that documentation is thorough, accurate and meets a standard of high quality  
• Proactively monitor, recognize, analyze, isolate and/or resolve documented hardware and software problems utilizing a variety of hardware and software testing tools and techniques  
• Perform deployment and maintenance of industrial devices, analysis and reporting tools  
• Deliver remote planned maintenance activities in line with the Maintenance Schedule, following documented processes and procedures, including roll back   
• Manage patch management processes and support remote systems  
• Utilize Deployment Scripting Solution and automation 
• Create and maintain documentation as it relates to hardware, network and system configuration, mapping, and processes  
• Collaborate with cross-functional teams, including engineering, operations, and quality assurance, to identify opportunities for process improvements and implement solutions to enhance efficiency and productivity  
• Oversee/perform new and existing equipment, hardware and software upgrades and reports 
• Participate in a 24x7 on-call rotation (if necessary) 

What should you bring along  

• Bachelor's Degree in Engineering, Computer Science, Business or a related field    
• Minimum 1-3 years of experience in an IT Infrastructure / Networking management role 
• Experience with device management tools and platforms, SOTI or equivalent platforms   
• Basic networking principle  
• Analytic skills  
• Collaboration and customer service skills  
• Technical experience with Linux, Windows (including administration of clients with Windows AD and GPOs) 
• Familiarity with the creation of desktop images/deployment process, Hardware such as servers, networks, storage etc.,  
• Knowledge of ITIL processes and experience  
• Experience in the automotive industry is nice to have  
• Jira, Confluence 
• English verbal and written skills, German skills are a plus