Senior Technical Architect for Dynamics 365 Implementation

Job Title: Dynamics 365 CE Senior Technical Architect

The successful candidate will work closely with our team to deliver high-quality business and software solutions for clients. This role involves designing, implementing, and managing Dynamics 365 CE solutions, as well as providing technical guidance and support.

• Deliver solutions that meet client requirements and ensure they are implemented successfully on time and on budget;
• Maximize the use of out-of-the-box features and provide technical design or develop/customize solution approach for identified gaps;
• Contribute to activities such as technical presales, building demo and proof of concept solutions for various client presentations;
• Work on creating Dynamics 365 solutions and industry templates;
• Meet and exceed customer expectations of business knowledge, skills, and behavior;
• Be a trusted advisor for clients and help provide solutions that can be upgrade-ready;
• Identify business/project/technical/support risks and suggest ways to mitigate or communicate them as necessary;
• Communicate progress updates to relevant parties both formally and informally;
• Support practice development activities such as defining, solutioning, and configuring industry-specific solutions;
• Be an active member of technical and design working groups within the practice;
• Complete internal processes and mandatory trainings in a timely manner;
• Drive process improvement, feature reusability, and other initiatives to maximize efficiency in delivery;
• Perform additional duties as instructed by management or supervisors;
• Provide guidance and mentorship (technical/professional) to groom other team members;
• Represent our team in a professional and positive manner at all times;
• Support people management, people development & career progression support, performance assessment, and management.

To be successful in this role, you will need to have:

• A university graduate with a relevant degree in computing or business;
• Microsoft Dynamics CRM certifications (2016, D365) AND/OR Power Platform Certifications are desirable;
• Strong technical and functional knowledge of Microsoft Dynamics CRM and/or Power Platform technology stack covering a wide spectrum of industries and sectors;
• Minimum 12+ years of proven experience in IT, including end-to-end implementation experience in either Dynamics CRM/Power Platform solutions;
• Strong and proven experience in developing solutions involving Power Platform (including Power Apps like Canvas, Model driven etc., Power Automate, Power BI etc.);
• Strong understanding of all areas within Customer Engagement including Sales, Marketing, Customer Service, Field Services, and Project Service;
• Good understanding of Dataverse, including customizations and development of Business Data Models for different solutions;
• Good understanding of Microsoft Dynamics CRM Accelerators, industry templates, and add-ons;
• Proven track record of successful maintenance or end-to-end implementation of multiple solutions for medium/large customers, preferably across several business verticals (e.g. healthcare, finance, insurance etc.);
• Proven ability to develop a clear understanding of clients' needs and incorporate them into a solution following effective design approach;
• Experience of consultancy roles in software delivery;
• Experience in a delivery-orientated IT environment using waterfall, agile, and DevOps methodologies;
• Adept at business requirement analysis, solution design, development, system verification, and deployment strategies;
• Ability to see the bigger picture and suggest solutions both within and outside current implementation;
• Experience in creation of demos, supporting pre-sales activities is an advantage;
• Business process mapping, Fit Gap analysis, work package estimation, work breakdown structure, modeling, and documentation knowledge;
• Excellent understanding of Dynamics CRM DB Schema and Business Data Model, including customisation and development of Business Data Models for different solutions;
• Broad understanding of software development lifecycle, development management, release management, data migrations, cut-over planning, and hypercare support;
• Knowledge of Azure DevOps & CI/CD is a plus;
• Knowledge and understanding of .NET framework, including extensive experience writing ASP.NET and C# code (not just limited to plugins/custom workflows) is a plus;

We offer a competitive salary and a range of benefits, including allowances, business travel allowances, certifications to support career growth, private insurance, and medical insurance for you and your family. We also provide relocation support for you and your family.