
Global Amazon Operations Specialist
4 days ago
Are you a detail-oriented and self-sufficient professional looking for a challenging role? We are seeking an Amazon Marketplace Operations Specialist to oversee and optimize our day-to-day operations on Amazon.
About the Job:
We need someone who can identify listing or operational issues, handle communications with Amazon, and ensure that all listings are compliant and correctly implemented.
- Listing Monitoring: Verify all product listings at the SKU level 2-3 times daily to ensure accuracy, catch bugs, and report or fix any anomalies.
- Issue Resolution: Proactively handle any issues related to our Seller Central account by opening support cases or contacting Amazon directly. Escalate larger or unresolved issues to the Account Manager when necessary.
- Listing Implementation & Updates: Manage updates to product images, variations, and content. Create new listings and parent-child relationships as needed.
- Amazon Representative Liaison: Participate in regular meetings with Amazon account representatives to resolve issues, gain insights, and gather feedback to improve our seller performance.
- International Marketplace Preparation: Assist in preparing and setting up our accounts for launches in Europe and Canada, ensuring full compliance and readiness.
- Compliance & Documentation: Ensure all listings meet Amazon's compliance standards. Upload necessary certifications and request approvals for gated categories.
- Account Health Maintenance: Maintain our Seller Central account health score at the highest possible level (currently 1000/1000) by staying ahead of potential risks and resolving issues proactively.
About You:
- Proven experience managing Amazon Seller Central accounts.
- Strong understanding of Amazon listing structures, compliance, and variation management.
- Ability to troubleshoot listing errors and communicate effectively with Amazon Seller Support.
- Detail-oriented with a strong sense of responsibility and follow-through.
- Experience working with international marketplaces is a plus.
- Excellent English communication skills (verbal and written).
- Familiarity with tools like Flat Files, Helium 10, or similar Amazon platforms is a bonus.
Our Benefits:
- Work remotely with flexible hours and a results-driven environment.
- Competitive salary.
- Be part of a growing, product-driven brand with a strong market presence.
- Opportunity to make a real impact on global operations and expansion
- Collaborate with a passionate and supportive team.
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