Receptionist

Job Title: Receptionist

Location: Saudi Arabia

About the Company: We are the leading recruiting agency in the UAE specializing in Hospitality and F&B industries. Our client is a 5-star hotel located in Saudi Arabia with a strong reputation for providing exceptional customer service and luxurious accommodations.

Job Description:

We are seeking experienced Receptionists to join our client's team. The ideal candidates will be responsible for providing guests with a warm welcome and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities:

• Welcome guests to the hotel and assist with check-in and check-out procedures.
• Provide guests with information about the hotel's amenities, services, and local attractions.
• Answer phones and direct calls to the appropriate department or staff member.
• Handle guest complaints or concerns in a professional and efficient manner.
• Maintain the front desk area, ensuring it is clean and organized.
• Collaborate with other hotel staff members to ensure the highest level of customer service is provided to guests.
• Process payments and handle cash and credit card transactions accurately.
• Adhere to all health and safety regulations.

Qualifications:

• High school diploma or equivalent.
• At least 1-2 years of experience as a receptionist in a 5-star hotel or similar environment.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent problem-solving skills and the ability to handle guest complaints or concerns with tact and diplomacy.
• Strong attention to detail and a focus on providing exceptional customer service.
• Ability to work flexible hours, including evenings, weekends, and holidays.

If you are a highly motivated and experienced Receptionist looking for a new challenge in a 5-star hotel setting, we would love to hear from you. Please submit your CV and cover letter for consideration.

Free accommodation, duty meals, health insurance, and air tickets back home are provided.