Dispatch Coordinator with English
3 weeks ago
The Dispatcher is responsible for routing the technicians and setting up events for the service and maintenance of Mood Media provided services.
They will take incoming requests from unresolvedClient Satisfaction related issues and assign the tasks to resolve the customer's issue on site.
Dispatchers are responsible for specific service activities, be very detail oriented and able to understand and solve problems in a timely manner.
A friendly and pleasant manner is necessary.MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- - 3 years' experience in Customer Service
- English– proficient level
- Computer literate
- Strong leadership skills with the ability to solve problems quickly and efficiently
- Ability to identify and constructively make recommendations regarding operational improvements
- A positive attitude and excellent customer service skills
- Strong written and oral communication skills
Dispatcher Daily Responsibilities:
- Coordinate timely service or removal requests ensuring client specific SLAs are met
- Receive and input service orders into Oracle Service Cloud and document all ongoing communication including job completion notes in Oracle
- Ensure that Ready to Bill tasks are sent to the Billing team in a timely manner and all Tasks are designated
- Takes a proactive approach to anticipating and preventing scheduling conflicts
- Provide function support on a daily basis and ongoing support on various projects
- Performs other related duties as assigned
Communication:
- Communicate with Supervisor/Manager or Process Manager for any pressing matters
- Work with Technicians and Subcontractors to make sure daily schedules are updated in real time
- Respond to all requests, messages and emails within 6 business hours and by the end of the day
- Respond to ETA questions within 6 business hours
- Keep a cordial and professional working relationship with technicians and subcontractors
-
Shift Operator Dispatcher
2 weeks ago
Bucharest, Bucureşti, Romania Evolve Today Full timeFor our business partner, a global leader in the renewable energy sector, we are looking for a motivated Shift Operator Dispatcher.In this role, you will guarantee the correct operation of the renewable power plants, by supervision, remote operation, coordination of works and operations, and monitoring of forecast programs, following the department's...
-
Field Services Dispatcher
3 weeks ago
Bucharest, Bucureşti, Romania Tenaris Full timeField Services DispatcherLocation: Bucharest, RomaniaDepartment: Fise # Eu, Cis & Africa – Field Services – Operations – People Coordination Are you a passionate field service engineer and love being onsite where the action happens? Then, we want to make you one of us If you get here, it is clear that you enjoy working in the Oil & Gas industry, number...
-
Talent Coordinator
3 weeks ago
Bucharest, Bucureşti, Romania interpool HR Romania Full timeFor one of our FMCG customers, we are looking for a Talent Coordinator.Under the coordination of the Talent Manager and HRD the Talent Coordinator will be responsible for managing and delivering the full life cycle of recruitment solutions to achieve recruitment and business objectives.Also, he/she will coordinate performance and management review processes,...
-
IT Transformation Coordinator
4 weeks ago
Bucharest, Bucureşti, Romania MERCEDES-BENZ TRUCKS & BUSES ROMANIA SRL Full timeResponsabilities:Project Management Office Support – support the coordination of IT transformation projects through effective IT project management; Analyze and understand the impact of new proposal, projects and initatives relating to the tranformation, harmonization and standarization activities Act as IT subject matter expert by developing a throught...
-
Brand & Events Coordinator
3 weeks ago
Bucharest, Bucureşti, Romania Evolve Today Full timeWe are hiring a Brand & Events Coordinator for our partner, an elite private club of successful entrepreneurs and business people.If you have a passion for the world of luxury, high-end watches, and "Black Tie" events and want to be part of our brand's success and shape its future, then we are looking forward to meet youAs a Brand & Events Coordinator, you...
-
Administrative Event Coordinator
2 weeks ago
Bucharest, Bucureşti, Romania Gi Group Staffing Company Full timeGi Group is searching for an Administrative Event Coordinator for it`s client, an important multinational company that is "changing the world through digital experiences"Location: Bucharest, Sector 6Type of contract: Part-time (4 hours/day)/ Fixed term (12 months with the possibility of extension/ internalization).Working modality: Hybrid: 2 WFH + 3 WFOJob...
-
HR Coordinator
3 weeks ago
Bucharest, Bucureşti, Romania EMERALD Full timeWe're looking for an enthusiastic full-time HR Coordinator expecting to be a conceptual thinker with fantastic organizational and time management skill.Are you in search of a new tremendous adventure? Are you focused, a super strong problem solving person and do you poses outstanding decision-making skills? Do you have deep understanding of employee...
-
Customer Advisor with English
4 weeks ago
Bucharest, Bucureşti, Romania Datanet Systems Software Full timeResponsabilitiesActs as a first point of contact for "top-tier" customer accounts with high complexity, coordinating support on a broad range of daily operational matters.Resolves high impact operational issues (., issues related to global trade and compliance policies).Coordinates with other functions and organizations to resolve issues (., sales teams,...
-
Customer Advisor with English
14 hours ago
Bucharest, Bucureşti, Romania Datanet Systems Software Full timeThis is a hybrid roleLocation: Bucharest, RomaniaResponsabilitiesActs as a first point of contact for "top-tier" customer accounts with high complexity, coordinating support on a broad range of daily operational matters.Resolves high impact operational issues (., issues related to global trade and compliance policies).Coordinates with other functions and...
-
Health Safety Environment Coordinator
4 weeks ago
Bucharest, Bucureşti, Romania Leap29 Full timeLeap29 is working with a European client with a global presence in the renewable energy sector. As the HSE Coordinator you will be responsible for promoting and ensuring the health and safety of the staff and subcontractors, the compliance with the environmental requirements and continuous improvement processes. Main place of work will be the...
-
Contract Specialist with French
2 weeks ago
Bucharest, Bucureşti, Romania Wipro Full timeResponsibilitiesCustomer Operational Support:Manages Customer relationship through providing daily operational support in Legacy and CBA environmentCommunicates all relevant information and ensures Customer's satisfaction regarding the activities in scopeKeeps Customer informed of progress at all stages (Missing information, DRS, invoicing, tickets, system...
-
R2R Accountant with English
1 week ago
Bucharest, Bucureşti, Romania DB Schenker Global Services Europe S.R.L. Full timeBeing member of the respective transition team to relocate accounting activities to Bucharest Analyzing financial reports and records Ensure accuracy of postings Performing variance analyses and preparing account reconciliations Assisting with financial and tax audits Documenting and monitoring internal controls in support of auditing team Coordinating more...
-
Customer Support with German/ Dutch
3 weeks ago
Bucharest, Bucureşti, Romania Huawei Romania TAC Full timeAre you looking for a new opportunity? Apart from English, do you speak German or Dutch? Then we want to meet you. We are looking for a new colleague to join our CCR team in Huawei Business Group. Responsibilities:Receiving customer requests and dispatching to the technical department;Acting as a technical point of contact between the engineering team,...
-
Customer Support with Polish
3 weeks ago
Bucharest, Bucureşti, Romania Huawei Romania TAC Full timeAre you looking for a new opportunity? Apart from English, do you speak Polish? Then we want to meet you. We are looking for a new colleague to join our CCR team in Huawei Business Group. Responsibilities:Receiving customer requests and dispatching to the technical department;Acting as a technical point of contact between the engineering team, customers and...
-
P2P Expert Accountant with English
3 weeks ago
Bucharest, Bucureşti, Romania DB Schenker Global Business Services Full timeDB Schenker Global Business Services Europe Romania Finance / Accounting Middle (2-5 Years)At DB Schenker GBS Bucharest you can be a partner of an excellence team focused on accounting and supporting activities.A team that is part of a global logistics network that connects the world. With more than 76000 colleagues worldwide, we welcome diversity and thrive...
-
R2R Accountant with English
2 weeks ago
Bucharest, Bucureşti, Romania DB Schenker Global Business Services Full timeAt DB Schenker GBS Bucharest you can be a partner of an excellence team focused on accounting and supporting activities.A team that is part of a global logistics network that connects the world. With more than 76000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and offer support to over 35 countries, 3 business...
-
Graduate Automated Operations Engineer-English
3 weeks ago
Bucharest, Bucureşti, Romania ERICSSON TELECOMMUNICATIONS ROMANIA SRL Full timeWhy join Ericsson? We are a world leader in the rapidly changing environment of communications technology – by providing hardware, software, and services to enable the full value of connectivity. You'll play a part in using your skills and creativity to push the boundaries of what's possible. To build never-seen-before solutions to some of the world's...
-
Fixed Assets Senior Accountant with English
1 week ago
Bucharest, Bucureşti, Romania DB Schenker Global Services Europe S.R.L. Full timeResponsibilities of the job:Being member of the respective transition team to relocate accounting activities to BucharestAnalyzing financial reports and recordsEnsure accuracy of postingsPerforming variance analyses and preparing account reconciliationsAssisting with financial and tax auditsDocumenting and monitoring internal controls in support of auditing...
-
Order Management Specialist
3 weeks ago
Bucharest, Bucureşti, Romania F. Hoffmann-La Roche Full timeRoche is a company with a 125-year history and our ongoing success is based on our strong focus on delivering meaningful value for our customers and society, and we will need to evolve our offering and approach in order to do so. Health care is changing exponentially due to radical innovation in technology, increased openness to change, increasing patient...
-
R2R Expert Accountant with English
3 weeks ago
Bucharest, Bucureşti, Romania DB Schenker Global Business Services Full timeDB Schenker Global Business Services Europe Romania Finance / Accounting Middle (2-5 Years)At DB Schenker GBS Bucharest you can be a partner of an excellence team focused on accounting and supporting activities.A team that is part of a global logistics network that connects the world. With more than 76000 colleagues worldwide, we welcome diversity and thrive...