Junior Fraud

We are seeking a motivated and detail-oriented Junior Fraud & Payments Agents to join our team. If you are a compassionate, dedicated, and curious individual with excellent organizational skills, a self-motivated nature, and a passion for producing high-quality solutions, we want to hear from you. As a Junior Fraud & Payments Agent, you will have the opportunity to work with financial data, analyze trends, and provide insights to help the organization make better risk decisions.
Please let us know your financial expectations from such a position and if you are OK with the below:

Contract period: indefinite, Trial period of 90 calendar days
Type of job: hybrid (3 WFO, 2 WFH)
Working schedule:

Day Shift: 7:00/12:00 AM - 3:00/8:00 PM (Flexible start time between 7:00 AM and 12:00 PM)
Afternoon Shift: 3:00 PM - 11:00 PM
Night Shift: 11:00 PM - 7:00 AM

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsible for conducting various fraud, risk, KYC, and due diligence checks on customers.
Identifying fraud trends and player behaviors across groups of accounts raised in customer risk processes.
Identify, document, and communicate detected fraud trends, suspicious transaction characteristics and patterns.
Monitor accounts and transactions regularly to identify any fraudulent activities.
Identification, verification, and validation of documents.
Ensuring the accuracy of the information registered on the customers’ accounts.
Providing support to the other teams for their queries related to the department’s tasks.
Handle day-to-day financial payments with precision.
Maintain accurate records of all financial transactions.
Ensure bank statements are accurately reconciled.
Monitor bank deposits and payments.


ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

Superior analytical and communication skills.
Advanced English skills (in writing and verbally).
Advanced computer literacy skills.
A result-oriented attitude and a high sense of responsibility.
Proficiency in Excel, Word, and PowerPoint.

EDUCATION and EXPERIENCE:

Bachelor’s Degree from an accredited university.
Minimum of 1 year work experience.
Preferably, the candidate must have gambling experience, but it is not a mandatory requirement.


BENEFITS:

Competitive salary and yearly performance bonus.
Exciting benefits, including meal tickets, coffee, and fruits.
Welcome packs, trial period gifts, and special event surprises.
Private insurance coverage for peace of mind.
Transportation reimbursement for work from office (WFO)
Referral program benefits for bringing in top talent
Fun social activities like pizza days, lunch meetings, and themed parties.
Team building events and sports activities to foster a great working environment.
Training and development programs to support your professional growth.
Plus, many other exciting perks

Pioneering the digital entertainment space since, Development Services stands as a testament to innovation and commitment to excellence. We partner with leading online casino and sports betting platforms (NetBet, BetFirst, Casino777), delivering unparalleled customer service and cutting-edge software and game development. Our global network offers an extraordinary platform for collaboration and communication, sparking innovation and growth.
Apply now and embark on a journey filled with opportunities.