Payroll Specialist with German
1 month ago
Job Summary:
The role of the Senior Payroll Specialist is to produce the payroll for clients; acting as their liaison for payroll-related processing. In addition, this role will participate in the system testing as needed, provide consultation to clients and other stakeholders.
Responsibilities:
Responsible & fully accountable for the payroll & audit function of multiple clients;
Responsible for scheduling and running the assigned client payrolls by following standard operating procedures;
Maintains complete, accurate and timely client and employee records based on real time requests;
Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting;
Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers;
Answer client calls (dedicated clients, as well as other clients);
Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution;
Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement;
Suggest processes and controls tools improvements.
Requirements:
Perfect mastery of German and English, both orally and in writing, at minimum B2;
Mastery of Windows office tools;
Ability to manage data in large numbers and integrate into a team;
Excellent customer service skills.
Education:
Bachelor/certificate, an asset, or equivalent experience in administration/customer service/HR
ADP Values:
Integrity is everything;
Insightful Expertise;
Service Excellence;
Inspiring Innovation;
Each person counts;
Results Driven;
Social Responsibility.
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