Customer Advisor with Romanian
1 month ago
Candidatul Ideal:
- Preferable college degree or related work experience- Excellent written and verbal communication skills in Romanian- Good English skills- Good MS Office skills- Excellent customer service skills- Pleasant, friendly voice/understandability- High motivation and enthusiastic approach- Self-organized- Planning and prioritization skills- Effective decision making- Knowledge and experience with measuring and improving customer satisfaction and loyalty acrossbroad functional areas and diverse geographies- Familiarity with ticketing systems- Life experience to apply to managing situations- Early adopter of technology- Makes the customers feel confident that their needs are being met- Dependable, reliable, and able to perform duties with minimum supervision.
Job Description:
- Communication via emails, tickets, and chat with existing customers in order to solve their issues relatedto the products- Giving information about the client to existing customers and prospects via email, handling tickets, and chatif available for specific LOB and handling the inquiries in a case-closing manner- Secure and deepen client retention, contribute to excellent customer support andrecognize/promote suitable products and services- Secure that all complaints are being recognized, recorded confirmed, and solved effectively- A responsible and reliable attitude to ensure that the daily adherence plan is being observed- Secure that all customer contacts are being handled in an efficient and effective way- Supply high-quality service through adherence to given processes and procedures- Updating the database of customers and documenting activities and history for further contacts andcampaigns- Reporting the most common issues to the support team for furtherescalations
Join our team of professionals at Foundever and we will offer you:
Paid professional technical training
Monthly performance-based bonuses
30 RON/day meal tickets
Private medical insurance
Discounts of to 40% at partners – electronics and telecommunications subscriptions
Discounts on eyeglasses, PC protective lenses and other services
Dentist discounts at partner clinics
Access to the 7card by Gympass monthly subscription
Special offer at partner banks
A well-defined career path with many opportunities to grow in different directions
Exposure to a multicultural and multilingual environment.
-
Site Reliability Engineer
4 weeks ago
Cluj-Napoca, Romania INGTES Development S.R.L. Full timeDo you see complex IT problems as a personal challenge and opportunity to put your (hidden) skills to the test with the aim of satisfying the customer and developing yourself in the process? We are looking for you for our new team in the center of Cluj! We are looking for: >> Technical Support Engineer You will: * support various applications and their...
-
Sales Engineer for Process Technology
4 weeks ago
Cluj-Napoca, Romania BICKEL WOLF PRODIMPEX SRL Full timeWe are well established family-owned company acting on the Central and Eastern European market for more than 50 years. We are active in pharma, cosmetic, food&everage, chemical and petrochemical industry. We love what we are doing!We are one team, supporting each other on daily basis. We are problem solvers – always ready to support our customers. We have...
-
Site Reliability Engineer
3 weeks ago
Cluj-Napoca, Cluj, Romania INGTES Development S.R.L. Full timeDo you see complex IT problems as a personal challenge and opportunity to put your (hidden) skills to the test with the aim of satisfying the customer and developing yourself in the process? We are looking for you for our new team in the center of ClujWe are looking for:>> Technical Support EngineerYou will:* support various applications and their...
-
Sales Engineer for Process Technology
4 weeks ago
Cluj-Napoca, Cluj, Romania BICKEL WOLF PRODIMPEX SRL Full timeWe are well established family-owned company acting on the Central and Eastern European market for more than 50 years. We are active in pharma, cosmetic, food&everage, chemical and petrochemical industry. We love what we are doingWe are one team, supporting each other on daily basis. We are problem solvers – always ready to support our customers. We have...
-
Benefits Administration Specialist
1 week ago
Cluj-Napoca, Romania GlobalLogic Romania Full timeDescription (We are looking for a GPS Benefits Administration Specialist): GPS (GlobalLogic People Support) in the GlobalLogic covers variety of HR processes, including benefits administration, onboarding, compensation and more. We provide support to our employees, managers and team colleagues with HR related questions and tasks, as well as, working...
-
Junior Accountant
4 weeks ago
Cluj-Napoca, Romania GlobalLogic Romania Full timeDescription: This is a full-time junior position with the opportunity of long-term collaboration. In this role you will provide support to the FIN team (mostly Accounting and Services Procurement team) on various activities and you will gain experience in FIN related areas. Requirements: Minimum 1 year’s working experience. Bachelor’s Degree in...
-
Junior Accountant
3 weeks ago
Cluj-Napoca, Cluj, Romania GlobalLogic Romania Full time:This is a full-time junior position with the opportunity of long-term collaboration. In this role you will provide support to the FIN team (mostly Accounting and Services Procurement team) on various activities and you will gain experience in FIN related areas.Requirements:Minimum 1 year's working experience.Bachelor's Degree in Accountancy or related...
-
Benefits Administration Specialist
1 week ago
Cluj-Napoca, Cluj, Romania GlobalLogic Romania Full time(We are looking for a GPS Benefits Administration Specialist): GPS (GlobalLogic People Support) in the GlobalLogic covers variety of HR processes, including benefits administration, onboarding, compensation and more. We provide support to our employees, managers and team colleagues with HR related questions and tasks, as well as, working closely with HR...
