Customer and Service/ Engleza

4 weeks ago


ClujNapoca, Romania Novaservis Ferro Group SRL Full time

Job Title: Sales Support Operator - Customer and Service (English)
We are currently seeking a dedicated and detail-oriented Sales Support Operator to join our team. As a Sales Support Operator, you will play a crucial role in providing exceptional customer service and support to our clients. This position requires fluency in English, as you will be communicating with English-speaking customers on a daily basis.
Key Responsibilities:

Assist customers with inquiries, orders, and product information in a professional and timely manner
Process sales orders and ensure accurate and efficient order entry
Provide support to the sales team by preparing sales reports, presentations, and data analysis
Collaborate with various departments to resolve customer issues and ensure customer satisfaction
Maintain customer records and update databases with relevant information

Qualifications:

Fluency in English is a must, additional language skills are a plus
Prior experience in customer service or sales support roles is preferred
Strong communication skills and the ability to work well in a team environment
Excellent organizational skills and attention to detail
Proficiency in MS Office applications (Word, Excel, Outlook)

Benefits:

Competitive salary and benefits package
Opportunities for career growth and advancement
Training and development programs to enhance your skills
A dynamic and inclusive work environment
Chance to work with a diverse and talented team

If you are a motivated individual with a passion for customer service and sales support, we would love to hear from you. Join us and be part of a team that values excellence and teamwork.



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