Housekeeping Manager

Responsibilities:

Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and meeting/conference rooms;
Ensure rooms are clean and available to guests in a timely and efficient manner;
Oversee and conduct room inspections;
Manage cost controls and overall department profitability, budgeting and forecasting;
Supervise policy and procedures implementation;
Plan and manage day to day operations of Housekeeping Department and its team;
Ensure that monthly working schedules are made and maintained in accordance with local legislation and departmental budget;
Monitor and develop team member performance to include, but not limited to, providing training, conducting counselling and evaluations and delivering recognition and reward;
Ensure communication meetings are conducted;
Be environmentally aware;
Assist other departments wherever necessary and maintain good working relationships;
Comply with hotel security, fire regulations and all health and safety legislation and labor law.

Job requirements :

Preferably at least 3 years of professional experience on similar position;
Proven management experience;
Demonstrated strong Guest Service skills;
Love the look and smell of clean, be detail oriented;
High communication skills;
Accountability and resilience;
Problem solving and decision-making skills;
Ability to manage conflict/resolution;
High leadership skills to effectively manage and motivate the team and achieve high level of performance and quality;
Be flexible with work schedule;
Fluency in English.