Jobs: responsable service desk

Service Desk Support Analyst I (Tier I)We are supporting our client in the search for a Service Desk Support Analyst I (Tier I) to provide first-line technical support and ensure a high level of service and user satisfaction.This role involves daily communication with users, troubleshooting technical issues, and collaborating with internal IT teams in a...

What You Will Enjoy DoingThe Service Desk Agent is responsible for providing first-level support to users, ensuring efficient and reliable operation of the service desk. This role involves handling service requests and incidents, delivering excellent customer service, and maintaining communication with users.Managing service requests and incidents via the...

Service Desk Agent (Hybrid / 24x7 shift model, 8hours/shift, 5 days/week) Location: Timisoara We are recruiting for a leading managed service provider in Germany, delivering IT infrastructure, application management, hybrid cloud, and digital workplace solutionsThe available position is for #Service Desk Agent. Job Description We are seeking an...

Service Desk Agent with French (Hybrid / 24x7 shift model, 8hours/shift, 5 days/week) Location: Romania/Timis/Arad We are recruiting for a leading managed service provider in Germany, delivering IT infrastructure, application management, hybrid cloud, and digital workplace solutionsThe available position is for #Service Desk Agent. Job Description We are...

Service Desk Agent with French (Hybrid / 24x7 shift model, 8hours/shift, 5 days/week) Location: Romania/Timis/Arad We are recruiting for a leading managed service provider in Germany, delivering IT infrastructure, application management, hybrid cloud, and digital workplace solutionsThe available position is for #Service Desk Agent. Job Description We are...

Service Desk Agent (Hybrid / 24x7 shift model, 8hours/shift, 5 days/week) Location: Timisoara We are recruiting for a leading managed service provider in Germany, delivering IT infrastructure, application management, hybrid cloud, and digital workplace solutionsThe available position is for #Service Desk Agent. Job Description We are seeking an...

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure...

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure...

Req ID: 351798NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Training & Quality Analyst to join our team in Bucharest, București (RO-B), Romania (RO). Service...

Req ID:351798NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Desk Training & Quality Analyst to join our team in Bucharest, București (RO-B), Romania (RO).**Service Desk...

Req ID: 351798NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Desk Training & Quality Analyst to join our team in Bucharest, București (RO-B), Romania (RO).Service Desk...

Key Responsibilities:Provide L1/L2 technical support via phone, email, and ticketing tools in German and EnglishLog, track, prioritize, and resolve incidents and service requestsTroubleshoot issues related to Windows OS, MS Office, hardware, VPN, and basic network issuesEscalate unresolved issues to higher support teams as per SLAFollow ITIL-based service...

Key Responsibilities:Provide L1/L2 technical support via phone, email, and ticketing tools in German and EnglishLog, track, prioritize, and resolve incidents and service requestsTroubleshoot issues related to Windows OS, MS Office, hardware, VPN, and basic network issuesEscalate unresolved issues to higher support teams as per SLAFollow ITIL-based...

Job Location: 100% remote in Romania, availability to occasional travel in GermanyRole description:The Help Desk & End-User Support Manager is responsible for overseeing all End User Support staff and ensuring that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to identification,...

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Desk Analyst with Dutch and English to join our team in [[Romania, Bucharest]].OverviewThe Dutch and English language...

HOMEServicesSuccess StoriesAboutCAREERSContact usBack to all rolesFull-timeService Desk AnalystClujJuniorAbout The RoleWe are looking for aService Desk Analyst (L1)to act as the first point of contact for our users and the technical "face" of the company. In this role, you will handle IT requests, prioritize incidents, and ensure a high level of user...

HOMEServicesSuccess StoriesAboutCAREERSContact usBack to all rolesFull-timeService Desk AnalystClujJuniorAbout The RoleWe are looking for a Service Desk Analyst (L1) to act as the first point of contact for our users and the technical "face" of the company. In this role, you will handle IT requests, prioritize incidents, and ensure a high level of user...

Who we are We are looking for new members in our Service Desk Support TeamOur Service Desk team is based in Sibiu, Cluj, Brasov and Timisoara and provides high-quality support activities for several system environments and technologies (Windows Client & Hardware, IT Service Management Tools, 365 Microsoft Office).With its headquarters in Braunschweig...

Who We AreWe are looking for new members in our Service Desk Support TeamOur Service Desk team is based in Sibiu, Cluj, Brasov and Timisoara and provides high-quality support activities for several system environments and technologies (Windows Client & Hardware, IT Service Management Tools, 365 Microsoft Office).With its headquarters in Braunschweig...

Who we are    We are looking for new members in our Service Desk Support Team Our Service Desk team is based in Sibiu, Cluj, Brasov and Timisoara and provides high-quality support activities for several system environments and technologies (Windows Client & Hardware, IT Service Management Tools, 365 Microsoft Office). With its headquarters in...